The Seven Minutes I Did Not Have
I used to think the pressure of a busy clinic was a scheduling problem. Then a patient waited until I had my hand on the door handle to ask the only question she had come to ask.
Topic
2 stories: 1 from a doctor, 1 from a patient
This collection has the same experience described from both sides — worth reading as a pair.
I used to think the pressure of a busy clinic was a scheduling problem. Then a patient waited until I had my hand on the door handle to ask the only question she had come to ask.
Four years, three rounds, one phone call each time on a Tuesday morning. What I remember most clearly is not the failures. It is the nurse who told me she was sorry, and meant it, and then said my name.